Milestone Systems, the open platform company in IP video management software (VMS), unveils the findings of Video Surveillance Solutions in Singapore, a research study commissioned by Milestone Systems. The study revealed that while satisfaction with video surveillance continues to remain high, few firms are fully taking advantage of intelligent video solutions, beyond basic functions such as surveillance today.
92 percent of surveyed retail businesses are satisfied with their current video surveillance solutions, with more than 50 percent of businesses recognising basic benefits of video surveillance for security (96 percent), live recordings (61 percent), and entry and exit logs (53 percent). Despite this, video surveillance is still only seen as a necessary business cost, rather than a tool which can help optimise business processes to drive growth. Just under half of businesses surveyed (47 percent) were unable to assess the true benefits of video surveillance solutions and how it has improved staff productivity or profitability, but instead merely view video surveillance as a measure against security threats. Organisations, in particular, remain unaware of additional functions such as facial recognition and heat mapping, that can help improve operational efficiency by generating a strategic overview of their processes and/or customers.
