Tyco, the security brand of Johnson Controls, has launched a new video support portal, which offers a comprehensive and easy to use one-stop resource for installers, system integrators and distributors, who may require technical support for American Dynamics and Illustra video solutions.
Visitors to support.americandynamics.net are able to raise a support ticket for any product under warranty or use a Live Chat facility, in order to instantly connect with a member of the video technical support team, based at Tyco’s Centre of Excellence, in Belfast, United Kingdom. They are also able to participate in a Tyco video Q&A forum, which provides the opportunity to share information with other customers, as well as register to receive regular product updates.
