To meet rising consumer demands for parcel delivery, particularly for goods bought online, logistics companies need to manage their loading docks as effectively as possible. However, dock managers often lack the real-time information they need to make fast, accurate decisions.
They may not be able to see, for example, which docks are available, which are in use, and which will soon be free. Without these vital insights, vehicles often wait unnecessarily, when they could be loading or unloading, causing delays and negatively impacting productivity, and the throughput of goods through the facility. As an additional challenge, managers are often unable to see which truck parking areas are available. This means drivers often simply park where they can, blocking important areas of the site, or slowing down other vehicles trying to reach their allocated docks.
