Whether for business or pleasure, on average 6 million people fly on airplanes every day. Flight check-in, baggage drops, and security checkpoints are all vital to air travel for everyone's safety and security, they are also big chokepoints of congestion.
Flight delays and layovers are common occurrences as well, and airports need to provide venues such as restaurants, shopping, and business centres to accommodate travelers. Once users arrive at their final destination, they need to retrieve their bags from baggage claim, all the while hoping there were no issues, mix-ups, or worse, the bags never made it.
