Due to the GPS in mobile phones, users live in a world where friends and family can track each other’s every move, mobile apps, and smart home devices to meet up, stay connected, and even watch one another make it safely home. But in an emergency, if a person calls 911 from a mobile phone, the operator likely has less information than a rideshare driver.
Despite significant advances in technology that allows for the collection and sharing of geolocation information, few severely underfunded 911 centres have been able to utilise it to help save lives.
