Hikvision's smart cameras tailored for retail scenarios
Hikvision's smart cameras tailored for retail scenarios

What should shopping malls do to improve the customer experience and satisfaction? Hikvision’s smart retail solutions can enhance customer experience and give shopping malls a competitive edge. 1. Understand and meet customers’ needs in real time with customer intelligence How are people shopping these days? As consumer behavior changes and competition grows, shopping malls need to track a number of metrics to attract shoppers and improve business performance. Ask yourself the following questions: What is the average daily foot traffic for my mall? Does my mall have a reasonable shopper-to-staff ratio? Do I understand my customer’s journey? In asking these questions, we begin to see the importance of data-based decisions regarding the customer experience. With key metric data, malls can launch more effective marketing activities and in turn generate more footfall and sales. But how can one get these metrics? The answer: with cameras that do more than just record security video.  Hikvison’s smart cameras with people counting and heat mapping capabilities provide real-time awareness of customers’ journeys through the mall. For example, smart cameras can be used to count customers entering and leaving the shopping areas, ensuring that enough staff are available to serve them. During busy times, staff can be directed to the registers when queues get too long and then return to routine tasks at non-peak times when fewer customers are in the mall. Additionally, Hikvision’s intelligent video analytics provides new insights on which areas, shops and brands are the most popular. This helps malls to optimize available floor space throughout the retail mix and floor plan, making it more in tune with consumer needs and trends. This ensures that the shopping experience is as convenient, efficient, and satisfying as possible. 2. Capture attention and convey information quickly and efficiently with commercial displays Shopping malls today have gone from being simply a hallway of retail stores to multipurpose complexes that feature restaurants, entertainment venues, special events, holiday activities, and more, in addition to the conventional retail shops. To attract new visitors and maintain maximum footfall, malls need to create fun and unique shopping experiences for customers. This is where Hikvision's commercial display solutions come in. Hikvision offers a diverse range of outdoor and indoor displays with eye-catching visuals, attractive advertising, and digital navigation solutions. For example, exciting display solutions for building façades can be an effective way to draw more in-store visitors. Digital signage in central walkways can create an amazing and memorable experience for visitors. Kiosk displays in high-traffic areas can provide information about shops, brands, sales, and special events, as well as show customers the route to the nearest bathroom or exit. These solutions grab shoppers’ attention and provide useful information, boosting the whole experience in an efficient and enjoyable manner. 3. Provide easy, convenient parking with smart parking management Today, convenience is a must, from entry to exit. From finding a parking space on the way in to smart vehicle location on the way out, malls must ensure customers not only find parking spots quickly, but also locate their parked cars easily in those shopping malls’ expansive parking structures.  Here, Hikvision’s smart parking solution makes it fast and easy to find available spaces, and helps customers locate their cars in large parking lots. This solution saves them time and improves their satisfaction when visiting the mall, improving the chances for repeat business. 4. Ensure a safe shopping environment Security is the final piece to the puzzle. With Hikvision’s smart video solution, security teams at shopping malls can get alerts in real time to ensure the store is always safe. Additionally, Hikvision offers multiple, high-value security applications for unattended environments, from traditional video security to AI algorithms that detect incidents. These capabilities ensure that customers always feel safe and comfortable inside the mall.

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VIVOTEK 180° Multi-sensor Panoramic Camera
VIVOTEK 180° Multi-sensor Panoramic Camera

VIVOTEK's newly designed MS9321-EHV multi-sensor panoramic network camera applies the brand new Robocop design with built-in sunshield to cover four 5-megapixel sensors in 65-degree vertical field of view and support IR illuminators effective up to 30 meters. It offers the highest resolution and maximum field of view, reducing the total number of cameras required and helping save on the installation costs. Furthermore, the MS9321-EHV is also safeguarded by Trend Micro IoT Security.  Featuring 4 x 5MP CMOS Sensors, the multiple sensor network camera can monitor full 180° horizontal views and deliver the highest-quality comprehensive coverage, making it an ideal outdoor surveillance solution with excellent image details. Improving on the previous version, the MS9321-EHV now includes H.265 compression for reduced bandwidth and storage over H.264 compression. WDR Pro (120dB) has been added for improved image quality in high contrast environments. Smart IR II is included for manual or auto IR adjustments based on different night viewing scenarios. And last but not least, the MS9321-EHV is capable of 30fps at all resolutions including the max 20MP.  Like its predecessor MS8391-EV, the MS9321-EHV has the Video Alignment feature that allows you to adjust the positioning and image quality of each sensor, enabling users to view a seamless picture, with no repetition. MS9321-EHV's new housing design is IP66 and IK10-rated to enable use in rain and dust as well as to protect against vandalism or tampering. The new housing design also allows for more tilt and pan during installation, allowing for more versatility.

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How Hikvision and its partners are optimizing green-building operations with ‘digital twins’
How Hikvision and its partners are optimizing green-building operations with ‘digital twins’

Hikvision and its partners are using innovative ‘digital twin’ technology to optimize green buildings and minimize negative environmental impacts. Green buildings incorporate intelligent design and environmentally friendly and high-performance materials that minimize consumption of resources and energy and reduce waste during the construction process. But as well as minimizing environmental impacts and especially carbon emissions, green buildings incorporate favorable living and working spaces and environments that improve occupant health and wellbeing, boost occupancy rates, and support increased productivity and profitability for businesses. For all of these reasons, real-estate developers worldwide are embracing green building design principles and adhering to national or international standards for eco-friendly, energy-efficient, and healthy homes and offices.  To help unleash the full potential of green buildings, Hikvision has created an innovative digital twin solution. This can be used to create a digital and visual ‘replica’ of a building to enable constant reporting on key performance indicators, such as energy efficiency, climate control, and security – and enabling fast, effective interventions in the event of an incident or technology outage.  Creating a digital ‘model’ of a physical building To empower the digital twin solution, Hikvision brings in products from multiple portfolios and collaborates with partners in range of sectors, from sensor and automation software providers, to alarm system and elevator control companies.  Based on these collaborations, Hikvision has integrated a diverse range of AIoT technologies that help to support greener building operations. These include everything from video security systems to multi-dimensional perception systems and intelligent automation, transforming building management systems into intelligent platforms. This convergence encompasses multiple subsystems, including lighting, energy management, environmental monitoring, HVAC, and more. Data from all of these integrated AIoT systems is fed into advanced 3D Building Information Modeling (BIM) software, which allows the entire building to be visualized in the form of a ‘digital twin’. This can be used to monitor a range of building KPIs, including environmental quality, water and electricity efficiency, atmospheric conditions, personnel access, and parking details. This means that building operator can understand the building’s status at all times, identify any incidents or problems, and react faster to fix them.  Working greener and smarter with the digital twins Integration of AIoT applications with the virtual platform enables efficient data analysis, proactive risk management, visualized emergency responses, post-action evaluations, and better-informed decision-making. These advancements improve every aspect of building management – helping to increase efficiency, environmental performance, and resource utilization.  Real-time data on energy consumptionWith the digital twins, building operators can quickly spot energy consumption trends and abnormal utilization of water, electricity, lighting, air conditioning, and gas. For example, users can use Augmented Reality (AR) cameras to see where lights have been left on in empty rooms and turn them off to save energy. Improved utilization of space and facilitiesOperators can view heat maps in the digital twin to understand peak times and occupancy rates for key areas of the site or building, including parking lots, meeting rooms or waiting rooms. With AIoT devices observing the flow of people and vehicles, lighting and HVAC systems can be turned off in areas that are not being used to save energy.  Enhanced user experiencesMulti-dimensional data from the digital twin, including temperature, humidity, and air quality, improves occupants’ awareness of their environment. Air monitoring sensors detect overall air quality, smoking, vaping, carbon monoxide, and other hazardous gases. Automatic alarms for water leaks, smoking, and trash overflow enable quick, effective responses that improve user experiences and reduce health risks.  Improved fire safetyHikvision solutions are integrated with third-party fire alarm systems, providing visual alerts in the event of a fire risk and supporting faster, more effective safety responses. Other features also help to protect building users, including automatic door opening, highlighting of evacuation paths, and real-time two-way audio broadcasts to inform users and help them exit the building as quickly as possible. An end to paper wasteHikvision, along with partners specializing in access control, elevator control, and time and attendance systems, help customers implement a paperless approach for building management. This means that processes such as visitor exit/entrance, elevator management, and employee attendance can be managed with no need for paper forms or records.  Greater energy efficiency based on remote building management Hikvision platform integrates seamlessly with the Building Management System (BMS), enabling operational staff to manage the building remotely in a fully centralized way. Digital signage, air conditioning, and LED lighting can be controlled remotely, for example, reducing workloads, improving efficiency, and saving energy. Based on open solutions and partner collaboration, Hikvision is committed to helping customers build ecological, energy-saving, waste-reducing, and healthy buildings that comply with green building certification programs such as LEED (Leadership in Energy and Environment Design). In one prominent example, our solution helped Asian Games 2023 to optimize energy efficiency at three venues in Hangzhou, China.  Hikvision’s green building solution shows the company’s commitment to leading ESG practices. We continue to collaborate with partners to create new solutions that support long-term sustainability. 

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VIVOTEK introduces new licence plate capture solution, IP816A-LPC-v2 Kit
VIVOTEK introduces new licence plate capture solution, IP816A-LPC-v2 Kit

VIVOTEK's IP816A-LPC-v2 Kit represents a total solution for LPC (Licence Plate Capture, or ANPR) applications by leveraging the top tier image quality and traffic monitoring ability of the IP816A-LPC box camera. The CaMate IR Illuminator, utilising CVA Tech, provides adjustable beam angles for different distances. A headlight filter is implemented to reduce instances of glare from direct headlight contact. The IP816A-LPC-v2 Kit delivers clear licence plate images for reliable recognition, in both the sunniest days, and in the darkest nights.  VIVOTEK Scene Mode Empowered with VIVOTEK Scene Mode, which provides different exposure levels to avoid overexposure in some lighting conditions, the IP816A-LPC-v2 Kit can capture clear plate images from vehicles moving at speeds of up to 85MPH (140 km/hr).  Value-added features such as DIS (Digital Image Stabilisation) and VIVOTEK Snapshot Focus ensure that the IP816A-LPC-v2 Kit can be easily installed and adjusted to provide the perfect LPR solution. Further, with the high-resolution images supporting a wide range of up to two lanes, the IP816A-LPC-v2 Kit is also the most economic solution in LPR applications.  One camera covers both scene overview & LPC view VIVOTEK's 2 Mega-pixel resolution kit provides not only sufficient PPF for licence plate capture, but also for a clear overview of moving vehicles, including car colour, brand and type for general traffic surveillance purposes. Therefore, with only one VIVOTEK IP816A-LPC-v2 Kit, users can yield more information from one single location.  Supreme anti-glare capability Capturing images at night is a challenging issue for any surveillance application, but for Licence Plate Capture applications the challenge is even greater, due to noise and glare caused by the headlights of cars. The IP816A-LPC-v2 Kit is equipped with external 48W/80W IR Illuminators and a delicate headlight filter, which help to filter out reflected light and only capture detailed information from the plates. Moreover, the IR threshold is also programmed to deploy the IR LED automatically to ensure 24/7 & Day/Night performance.  One camera covers dual lanes The high image quality of the IP816A-LPC-v2 Kit ensures wide coverage of two lanes with one camera, whether used for highway monitoring or for street monitoring. With a single IP816A-LPC-v2 Kit covering dual lanes, the total cost of traffic monitoring will be reduced.

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VIVOTEK CC8130(HS) height strip network camera for facial recognition
VIVOTEK CC8130(HS) height strip network camera for facial recognition

The VIVOTEK CC8130(HS) is a height-strip network camera equipped with a 180 degree wide-angle lens, delivering clear images for reliable facial recognition. An ideal installation height of 170cm (5.5 ft) allows the CC8130(HS) to capture clear facial images at eye view, even when the subject is wearing a hat or hood. In addition, the plug and play design makes the CC8130(HS) installation simple and rapid. Combining low-profile and high- level features, the CC8130(HS) is ideal for discreet indoor applications, such as retail, banks, restaurants, small businesses and particularly in cashier areas. To dramatically reduce file sizes and conserve valuable network bandwidth, the CC8130(HS) supports the industry-standard H.264 compression technology. Combined with the ST7501 multi-lingual 32-channel recording software, users can quickly and easily set up an IP surveillance system that's simple to operate but hard to beat. "Capturing clear facial images is one of the most critical issues in surveillance. One solution is to mount the camera at eye-level, but this increases the risk of vandalism. VIVOTEK, the professional solution provider, is proud to release the CC8130(HS) with discreet eye-level mounting, allowing capture of clearer facial images than ceiling-mounted cameras, even when subjects wear hats or hoods," said Tim Su, Director, Marketing Division at VIVOTEK. "Additionally, the CC8130(HS) offers graduated and color-coded height measurements in both U.S. and Metric units to meet the needs of users all over the world."

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