Cosmo Music was established in Richmond Hill, Ontario, Canada in 1968. Its current 56,000 sq ft store opened in 2008, making it the largest music instrument store in North America. It is also home to the Cosmopolitan Music Hall venue.
Needing to replace a 20-year-old analogue video system, Cosmo Music Vice President and COO Rudi Brouwers, started researching modern video management software (VMS). Initially he intended to purchase IP cameras and a basic VMS with the ability to record and playback. But Brouwers soon learned of the vast capabilities of modern systems. He turned his focus to finding one that went beyond basic video management to offer business intelligence.