Customer
Lotte Department Store introduced modern retailing to Korea in 1979 with a charter conviction that the “customer always comes first.” Lotte continues to place its highest priority on customer satisfaction and strives for ongoing growth to ensure the prosperity of business partners and employees. With approximately 10,000 employees, the company operates 29 locations including a store in Beijing and another one in Moscow. The Lotte Department Store in Busan, Korea's second largest city, is located alongside the Lotte Hotel to form the shopping and leisure culture centre of Lotte Town.