18 Jan 2011
 The Shanghai Park Hyatt hotel, situated high atop Shanghai World Financial Centre is decorated in the delicate style of a classic Chinese luxury residence
World's highest hotel - Shanghai Park Hyatt is home to the highest luxury restaurant located on the 93rd floor
Everything about the Shanghai World Financial Centre in Pudong Shanghai, China challenges the limits of high-rise building construction. Located at Shanghai Lujiazui, in the burgeoning Pudong district, the building has already achieved more than 30 world-class certifications, and become a local landmark and an international sensation. Johnson Controls is proud to have played a part in the construction of this 104 story "sky garden in the city".

The complex is 492 metres high, covers some 380,000 square metres and boasts the highest observatory in the world at 474 metres and the fastest double deck elevators, capable of speeds up to 10 metres per second. It houses the world's highest hotel - the Shanghai Park Hyatt Hotel located on floors 79-93 and also features the world's highest in-building swimming pool at 366 metres and the highest luxury restaurant on the 93rd floor, 416 metres up. Johnson Controls was selected to design, install and implement the Technology Contracting model to create a single converged network that supports all business and building systems.

The range of solutions includes York 10kV centrifugal chillers, packaged VAV terminals, integrated wireless network coverage, extra low voltage (ELV) subsystems and its flagship - Metasys® building management system. They all carry Johnson Controls hallmark qualities of in-depth design, exceptional engineering construction, adjustment and system testing, regular systems maintenance, operation management and are scalable over the lifecycle of the building.

High standards for the world's highest hotel

The Shanghai Park Hyatt hotel, situated high atop Shanghai World Financial Centre is decorated in the delicate style of a classic Chinese luxury residence. The hotel is designed to provide high-end services to large international conferences, seminars and other activities.

Johnson Controls started working with the property owner at the design phase to determine how best to deploy the advanced building controls systems during the construction of the building. Johnson Controls analysed the advantages and disadvantages of various products to identify a solution that met the needs of the Shanghai Financial Centre, and met the management needs and standards of the Hyatt Park Management Group. The requirements of the conferences and meetings market brought challenges and the need for real-time control systems that offer flexibility and scalability for future developments. During the construction phase, Johnson Controls oversaw subcontractor activity to ensure that every system was integrated into the overall hotel infrastructure.

One-stop solutions in action

The Shanghai Financial Centre project is a comprehensive example of Johnson Controls® Technology ContractingTM solution. It showcases Johnson Controls expertise in ELV contracting, systems integration, quality and resource management, and the advantages of Johnson Controls products and offerings. The solution included York 10kV centrifugal chillers, VAV terminals, integrated wireless network coverage, a Metasys system, and installation and integration of 23 extra low voltage systems.
 The new Metasys platform is network-based and integrates all of the building's operational management - including all electromechanical systems - into a single platform
An auto card collector machine standing within the premises to monitor the access control efficiently


The new Metasys platform is network-based and integrates all of the building's operational management - including all electromechanical systems - into a single platform. During the project, Johnson Controls analysed the actual needs of the property owner and its management to compile a model of operating requirements and user habits. This enabled Johnson Controls to optimise system control procedures, modify preferences and settings, and to design the most appropriate graphical user interface for their systems.

The Metasys system constantly monitors the building, collecting data, controlling systems and providing building management staff with the information they need to efficiently manage and maintain the building's systems and equipment. This ensures a comfortable, healthy and safe environment for occupants and guests.

Maximising space utilisation

Maximising space utilisation can present a major challenge for properties such as the Shanghai World Financial Centre, especially when it comes to ensuring that all systems function properly.

Johnson Controls provided a solution in the form of an integrated wireless infrastructure that follows a unique "Five Shared" model. That means shared cable, shared antennas, shared machine room, shared decoration and shared air-conditioners, which reduce the amount of room needed to support the system. The result is a significant increase in the building's usable area. The system is compatible with current needs and future technologies, supporting wireless devices that operate in the 400 MHz to 2500 MHz frequency bands.

Tackling the challenge of ultra high-rise building standards and regulations

There is no single standard or code governing the construction of high-rise buildings in China. Moreover, the existing regulations are lagging behind the latest industry developments, which makes it difficult for contractors to meet legal obligations while building the most modern and efficient structures. During the Shanghai World Financial Centre Project; however, Johnson Controls met the challenges head-on and managed to resolve all major concerns quickly and positively.

Johnson Controls drew upon its experience in international engineering to develop appropriate solutions on a case-by-case basis while satisfying construction standards and meeting China's building codes. After discussing the current industry landscape with manufacturers, Johnson Controls prepared a practical technology and standards plan which was submitted to the design institute and government offices for further consideration.

The approved plan formed the basis for the project and was distributed in technical documentation to all parties. This approach proved successful by aligning the latest technologies with an evolving building code. And, it provided a valuable learning experience for the Chinese administrations charged with improving China's building standards and construction codes.

A robust and flexible security system

The Shanghai World Financial Centre is a unique high-rise building with multiple tenants, each with special security requirements for emergency situations. Traditional security systems simply cannot offer the combination of speed, convenience and flexibility that such a complex mix of users demand.

To meet this challenge, Johnson Controls took an innovative approach using smart cards with split data storage capability. With a single card, users can gain access to both the public and office areas.

Johnson Controls also developed a network-based visitor management system with remote login capabilities. After providing proper identification, visitors and hotel guests are issued smart cards for access to appropriate areas. Because the system is network-based, visitors can log in remotely using the Internet to register and a badge will be created and waiting for them upon arrival.

System redundancy

Like any world-class business centre, Shanghai World Financial Centre puts special emphasis on system stability. However, the sheer scale of the facility and its high-rise nature added an extra degree of complexity to handling accidents and emergencies. Once again, Johnson Controls provided the solution with a breakthrough in traditional ELV system design and space management that radically strengthened the stability and reliability of building systems.
 Johnson Controls provided the emergency management solution with a breakthrough in traditional ELV system design and space management that radically strengthened the stability and reliability of building systems
A Sub Control Centre to perform video surveillance, security management and alarm monitoring at a single go


The design provides physical redundancy by using cables in different ELV wells for total protection. Reserved fibres in the multimode cabling runs dedicated to different applications, such as mainframe back-ups, enhance the stability, reliability and damage resistance of the system. The configuration of the Main Disaster Centre and the Sub Disaster Centres are designed to back each other up. In addition, a Sub Control centre can perform surveillance, systems management and alarm monitoring without affecting the Main Centre's overall surveillance and management of the building.

Managing contract complexity

The Shanghai World Financial Centre was designed as a "vertical city garden," fulfilling a variety of roles, such as office, hospitality, meetings and conferences as well as retail and sightseeing. This diversity complicated the contracting process with a variety of bid sections necessary for selecting a number of different vendors.

While there were five companies responsible for electromechanical systems and nine for decoration, Johnson Controls served as the sole source for 23 ELV systems. Johnson Controls also worked directly with the general contractor on seven bid sections and subcontracted three sections with electromechanical contractors. Additionally, Johnson Controls was involved in over 200 subcontracts and purchase contracts with more than 50 sub-contractors, material and equipment providers.

Teamwork guarantees customer satisfaction

Johnson Controls ability to provide the necessary human resources was critical to taking the Shanghai World Financial Centre from a plan on paper to one of the world's most advanced and recognisable buildings. As the amount of contracts increased, the size of the site team grew accordingly, from a few members at the very beginning to over 40 members with six different project units at the height of the work.

Although the organisational structure and duties of the team kept changing - from initial design to managing site construction, then to installation and debugging, and finally to routine and daily maintenance - the core members remained unchanged.

The commitment and motivation of the team also remained constant, from the most junior to the most senior - winning the trust of the customer and enhancing the reputation of Johnson Controls locally, regionally and globally.